I was over charged on a recent order. I have called 4 times over 4 days at different times and the line is always busy (using the # on my bank card statement). Looking for customer email on website. Not seeing it. Anyone out there have working contact info? This outfit has gone down hill over the last year so so.

I've been a loyal customer for over 4-5 years, and have never had an issue with contacting support. Unfortunately in this case, I've submitted 4 requests that are over a month now, plus I've called and left two voicemails, to no avail. I need to speak to someone ASAP about making changes to my membership and questions about rewards. If no timely response, I'll simply cancel my subscription and move onto a company that is responsive.

I don’t want this membership name is Edgar Robles email is gar541

I got charged $99 today and have no idea why